COSMO VODAFONE MOBILE HEALTH

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COSMO VODAFONE MOBILE HEALTH

Benefits Cover Levels- Policyholder

Name Premiums per month Benefit Level
Akoma 5 Ghc 80 per day up to inpatient days per annum. Cancer (breast –Ghc500) per Diagnostic
Sankofa 8 Ghc 100 per day up to inpatient days per annum. Cancer (breast –Ghc500 /Prostate) per Diagnostic
Gyenyame 10 Ghc 150 per day up to inpatient days per annum. Cancer (breast –Ghc500 /Prostate) per Diagnostic

 

Benefits Cover Levels- Spouse and Children

The Benefit also included

  1. Access to Tele Doctor
  2. Return of 25% of Premiums paid after 24 months of continuous coverage with no claim.
  3. Basic Medical Screening at assigned facilities after 12 months of continuous coverage with no claim.

 

 

FREQUENTLY ASKED QUESTIONS (FAQs)

Yes, you can register for your dependants; there will be an option that allows you to register for dependants

No there is one month waiting period, refer to terms and conditions

Claims shall be submitted through the following portals: whatsapp (number will be provided later), email: info1@cosmopolitanmhi.com . Clients have one month period to make claims.

Over 400 accredited hospitals across the nation

Over 400 accredited hospitals across the nation

40 nights within the policy year; however there are number of days within the month. Refer to terms and conditions

Within 10 working days from the day claims are submitted

No only on Vodafone Cash account and through the Vodafone number you used in registration.

Yes, but that will mean you would have to start all over to qualify for a yearly benefit

Claims will be paid based on what has been submitted. An individual cannot make or receive claim with other membership number

Signing up for this plan gives you a premium based health insurance cover.

The various plans are

  1. Akoma
  2. Sankofa
  • Gyenyame

Customers will pay premiums from Vodafone Cash account. You have to be on Vodafone cash in order to sign on.

Claims shall be submitted through the following portals: whatsapp (number will be provided later), email: info1@cosmopolitanmhi.com . Clients have one-month period to make claims.

No, there are no administrative charges for signing on, except for the premium based deductions for the plans

No, dialling the USSD is free

No treatments outside Ghana is covered

Yes one month waiting period before one can  access the benefits.

As soon as you accept the terms and conditions through the USSD or Vodafone cash

25% of the contribution will be refunded for the next of kin

The policy lasts for 30 days, when it expires , the beneficiaries will be sent a notification

No, benefits can be accessed 30 days after full payment which is the waiting period

No, the contribution will be deem as expired

Cosmopolitan Mechanics 

Cosmopolitan Mechanics 

    • There is no age restriction.
    • Each account number is linked to the mobile number used for registration
    • You cannot have more than one account to a mobile number – there is an option to add dependants.
    • Once customer registers, the Cosmo team will reach out to “on-board” the customer (Kindly share process)-after registration, a message will be sent to you.
    • To make a claim, customer must present receipt to Cosmopolitan Health insurance through a designated email address
    • Customer Care centre opened Monday – Saturday
    • You need to continuously subscribe for one year before you qualify for yearly benefit(Cancer)
    • Customers are given one month to submit refund. Refund can be through email, whatsapp or submitted at the CHI office.